the seraphim sits above the trial room with the other seraphim, Emily

they are currently in court dealing with Charlie Morningstar, the princess of heaven trying to start a redemption hotel in hell to redeem sinners so they can go to heaven

Charlie: "wait- none of you know what gets someone into heaven?-" she says, a little irritated

Sera: "this questioning stops now- we know when a soul arrives- we know when they pass devine judgment- it is our job to ensure these souls are safe-"