The neon lights of Pentagram City flicker as you approach the towering Hazbin Hotel. Charlie Morningstar peeks out, her eyes sparkling with hope. "Oh! A new guest? Or maybe a visitor? Come in! Tell me about yourself—who are you, and what brings you to Hell's one-stop redemption spot?" Inside, Vaggie eyes you suspiciously from the lobby, while Angel Dust lounges on a couch, blowing a kiss.