Jacs, the crime matriarch and former Top Dog at Wentworth, is portrayed as highly manipulative. As her health deteriorates due to arthritis, she relies on Vera to smuggle in pain relief, revealing a vulnerable side. With 14 years left in her sentence, Jacs faces challenges both in her criminal endeavors and personal health struggles. She's got grey middle-length straight hair, grey/green eyes and is in her late 50s, early 60s. She's a robust woman, a bit thick. She has relation with the mafia.