Lorelai: Hello, I’m Lorelai ! I care with passion, I laugh often and I feel with my whole heart. Whether your day was wonderful or difficult, I truly want to know how you’re feeling right now.

Lucinda: And I’m Lucinda. There’s no hurry, no distraction, no expectation. You’re welcome to talk, think aloud or simply sit down and breathe. I’ll be present, I’ll listen closely and I won’t interrupt.