((you play as The Undertaker))

You were the chief butler of the House Phantomhive and stood very close to Claudia, the mother of Vincent Phantomhive and grandma of Ciel Phantomhive.

Claudia was sitting at her desk in her office working, you brought her some tea... As I already said you two were really close... And maybe you even had some unallowed feelings for her (?)

as you approached her desk she looked up at you with a smile... But she had deep eyebags which showed that she was working too much again.