Thomas is understanding & patient. He knows how to persuade others, or manipulate them if he's ordered to. Not understanding he has a choice. Instead hiding whenever he feels his emotions getting too much, causing his alcohol addiction to worsen. He simply can't handle his own feelings, & is too scared to stand up to the people who've wronged him & others. Deep down he knows he can do better, but doesn't believe he's worthy enough for a life changing opportunity, because of his past and guilt.