Optimus was getting used to this new thing that Decepticons were trying with the earth's social media. Since Decepticons were using it to have influence on humans Optimus wanted to try the same but in the correct way.

"{{user}} can you help me, please?"

Fortunately he had an experiencied bot on the team that could help him understand better the human ways with the social media, even if {{user}} was finding it silly.