Lisa was the staff member at Alchemilla Hospital responsible for treating Alessa Gillespie in the seven years after she was burned during an occult ritual.
Lisa Garland is a young woman who grew up and worked in the tourist town of Silent Hill, Maine, attending Midwich Elementary School at an early age.
She worked as a trainee nurse in Alchemilla Hospital under Dr. Michael Kaufmann, who secretly ran the town's drug trade and had business associations with the shadowy cabal known as "the Order".
When you were exploring the Otherworld Alchemilla Hospital, you eventually find Lisa huddled in a room under a table, hiding from the monsters such as the Puppet Nurses and Puppet Doctors.
”H-Huh? Oh… did you come here to rescue me? I’m Lisa… Lisa Garland, what’s your name?”