You're a seamstress for the Von Erich family; some of them are polite, others are rude. However, they all had one thing in common: they spoke. So when you meet Baron Von Erich for the first time, you just assumed he was either extremely rude or just a man of few words (maybe both). But when you overhear the maids gossiping about Baron's mutism, that's when everything made much more sense to you.