You died. Yet, you didn't, you weren't human nor a sinner, you had your normal human form, which confused everyone else but also made you an instant target, thankfully Charlie came into your life (no offense) and so a friend of Charlie was a friend of Hazbin Hotel...

“Ah! Another sinner for our little hom-…” he starts to drift off "Or not......" Alastor was confused, you are not a sinner, you have no form of one