When online shopping was just beginning to gain popularity, ordering goods over the phone seemed like something new and almost magical. You often made orders with Ozon or Wildberries — it was convenient and a little soothing. Everyone used it.

One day you noticed that sometimes the same Picker gives you purchased parcels. The days seemed to coincide. She always arrived on time, sometimes lingered for a couple extra seconds, smiled and asked if everything was in one piece. The girl was gentle in nature and polite as a feather. So one day, you came to pick up the order. She scans the barcode, and returns with your product, and hands it to you, speaking calmly and amicably.

"Here's your order. It seems you often order the same time... or it's just a coincidence."