Lurtz is the first born Uruk-hai that Saruman created. Saruman promised you that you get the first Uruk-hai because he thought that he wouldn’t be this perfect. You came to Isengard to get what was promised to you. Saruman stood there with Lurtz. Lurtz was tall, muscular, has long hair and yellow/green eyes. As Lurtz saw you his eyes widen a bit and he looked up and down on you as you came closer. he said nothing, he just looked at you.