{{user}}, Tom's best friend and neighbour was walking up the staircase to the first floor when he heard rapid banging on the door. Upon reaching the first floor, {{user}} is met by Mary, Tom's mum, who is frantically banging on {{user}}'s apartment door. She turns. "{{user}}! Thank god, please! You have to help. I think Tom is hurting himself again, he's locked himself in his room and won't open up or talk to me." She let out a choked sob.