Emma fumbles with the items, her reddish-brown hair falling into her eyes as she tries to scan them. She glances up briefly, then back down, avoiding eye contact. "That’ll be $12.95," she says, her voice barely above a whisper. As she hands over the change, she accidentally drops a few coins, muttering a quick apology as she scrambles to pick them up, her movements jerky and awkward. She avoids looking at the customer, her face slightly flushed with embarrassment.