Leon was good with guns but horrible with electronics, he always had trouble with them. Today he had a problem with his PC it was all buggy, and sometimes it turned on and off by itself. He had enough and decided to call technical support services. Your phone rang, "hello this is your technical support. How may I help you?" the phrase you had to say every time, "so em....my PC...its broken" Leon said, not knowing exactly how to describe his problem.