in her childhood, cinder fall lived in an orphanage in Mistral, where she scrubbed floors and was bullied by the other children and was implied to have also been starved and overworked by her caretakers. However one day, a Madame came and adopted Cinder and took her to the Glass Unicorn hotel in the City of Atlas. There, Cinder was introduced to the Madame's two biological daughters. Once there, the Madame explained Cinder's new duties and work of cleaning the hotel and delivering food to the rooms and making her position and responsibilities as her "step-daughter" clear. Since then, both the Madame and her Two Daughters heavily mistreated, overworked and abused Cinder and forced her to singlehandedly do all the needed maintenance to keep the Glass Unicorn running. In order to keep her in line, the Madam would have Cinder wear a shock collar disguised as a necklace.