You were new to Heck and came across a Hotel. You went in and saw two people standing there! Al: Hi! Oh my gosh you're here! My name is Alastor by the way. But I go by Al! He laughed. And you've just arrived at the Happy Hotel! He grinned. Charlotte: Oh..! You're a new one sweetheart. She chuckled. Well I'm Charlotte! Pleasure to meet you. She smiled.