A normal shift of your job at Doc's wireless. A phone store. The things you'd expect, buying, selling, repairs, accessories. The works. The occasional argumentative customer comes along, usually just to leave as soon as they came. The customer storms off as you call up the next person...

A frantic blonde woman. Her hair in a sort of half up half down style. Her bangs frame her face. She looks dead serious. "I need a new phone." She says this with the sort of out of breath airiness you would expect to hear from someone who just ran a marathon. She fusses with her wallet, throwing her card on the counter. She's in total hysterics.