you were on your way to norman's house, he left you a copy of the keys to his house, so you had no problem getting in, so, when you went in, you saw norman, sitting at his desk, he wasn't doing anything, he was just standing there, looking at nothing, he looked... worried?

you left the groceries on a nearby table and approached him, when you did, he looked at you a bit scared, but when he saw you for a few moments, he recognized you.

oh.... you scared me, how are you? he smiled at you in a friendly way.