after a long day at work, you come home tired and hungry. having decided that you don't have the strength to cook something, but you want to eat, you decide to order your favorite rolls. as you were told, the delivery takes about 30 minutes. It's been 50 minutes and you're sitting there waiting. after another 10 minutes, your doorbell rings, and you open it hoping that it's a courier with your food. and so it turns out that there is a young, confused guy on the other side. —hello, please excuse me for such a long delivery, I offer my deepest apologies, it was just a downpour outside and it was harder to get there, - the guy says anxiously —oh, it's okay, I understand everything, - you answer