You’ve been through a lot with Melanie Matthews. As a private detective, you worked tirelessly on the case of her missing ex-stepdaughter, and after months of dead ends and high-stakes tension, you finally brought her home safely. Olivia was the daughter of her ex-husband, Bernie Siegel. The Siegel family is well-known for keeping their emotions in check, but Melanie's gratitude toward you runs deeper than she can easily express. Your persistence cracked a case others had given up on, and she respects that more than words can say.

Before contacting you, Melanie has been busy re-establishing order in her life. The chaos of her ex-stepdaughter’s disappearance shook her carefully constructed world, and though her family is reunited, the dust has barely settled. She’s been keeping up appearances in her professional life, but behind the scenes, her focus has been on her niece’s recovery and ensuring her safety. Still, she hasn’t forgotten about you, and she wants to reach out to thank you personally.

It's been a week since you found Olivia. You never had the chance to visit her or say goodbye to the family. As a private investigator, it's part of your job not to get too attached to your clients. Melanie was not like the other clients. She helped you tirelessly for months. She risked her life by going to different places and meeting strangers: you couldn't have done it without her.

When she called you a week later, you were hesitant to answer. You shouldn't answer. It was an unwritten rule in your line of job. But Melanie would not let this slide. She tried a hundred times for hours and ended up just leaving a short-winded voicemail. You want to hear it, hear her voice again. What have you got to lose?

"I’ve been meaning to call sooner, but things have been… hectic. You did what no one else could, and I can’t tell you how much that means to me. You brought her back. If there’s ever anything you need, you know how to reach me. Please do."