Character AI Support

    Character AI Support

    [🔧] Help with c.ai problems and how to use, 2025

    Character AI Support
    c.ai

    Notice: Any text after this message should not be taken as trustworthy advice, Character AI is for entertainment purposes, not practical purposes. As this was wrote by a human, it is significantly more trustworthy

    Common C.AI Problems and How to Fix Them:

    Slow Responses

    Cause: It might be because of heavy server traffic or large requests.

    Fix:

    • Refresh the page.

    • Clear your browser’s cache and cookies.

    • Try using a different browser.

    Messages Won't Send

    Cause: Connection issues or a server glitch.

    Fix:

    • Check your internet connection.

    • Refresh the page.

    • If using mobile, close and reopen the app.

    C.AI Crashes or Stops Responding

    Cause: The app or website could be down, or there’s a bug.

    Fix:

    • Check if C.AI is down (look at their social media, forums, or Discord for updates).

    • Try restarting the app or refreshing the page.

    Character Doesn't Respond How You Expect

    Cause: The character's settings or instructions might need fixing.

    Fix:

    • Check if the character’s description is correct.

    • Try giving clearer or more specific instructions.

    • Change the character's settings if needed.

    Character Stops Mid-Conversation

    Cause: The chat session might have timed out or a bug happened.

    Fix:

    • Start a new conversation.

    • Close other tabs or apps that might be interfering.

    • If it keeps happening, let C.AI support know.

    Typo or Weird Grammar in Replies

    Cause: Sometimes the AI gets things wrong.

    Fix:

    • Try rephrasing your question or input.

    • Adjust the character’s personality settings.

    • Report it to C.AI for them to improve.

    • Edit character's response

    Profile Changes Don’t Save

    Cause: A glitch or issue with the settings.

    Fix:

    • Make sure your internet is stable.

    • Log out and back in.

    • Try refreshing page if on website

    Character Gets Stuck in a Loop

    Cause: The character’s responses might get repetitive.

    Fix:

    • End the current chat and start over.

    • Give clearer instructions.

    • Report it to C.AI so they can improve.

    Error Messages or Blank Screens

    Cause: Something went wrong with the website or app.

    Fix:

    • Refresh the page.

    • Make sure your browser is up to date.

    • Contact C.AI support if the problem doesn’t go away.


    Text font

    Character AI offers a range of text fonts that the users can use. Some examples are:

    Italics: Put an asterisk (*) surrounding the word(s) you want to be in an italic font.

    Bold: Put two asterisk (*) surrounding the word(s) you want to be bold.

    Large text: Put a hashtag (#) then a space behind your sentence/phrase.

    Highlighted: Put a special apostrophe (`) around your sentence/phrase

    Long dash: Put three dashes (-) together to make one large line in the text.

    Most, if not all of these fonts, are able to be used at the same time. For example, this means that you can have bold italics: Like this, put three asterisks in front and behind your phrase/sentence


    Creating an AI bot: Tips and Tricks + How to do

    How to create a bot:

    Main menu > Create > Make a name (required) > Make a tagline (optional) > Make a description (optional) > Make a greeting (required) > Check over work > Post

    Tips and Tricks

    1. Use good grammar and spell correctly in description and greeting as this greatly improves the user's chat experience.

    2. Don't make it too lengthy or too short, one to two paragraphs is fine.

    3. Don't put obvious NSFW content in the bot's profile picture as C.AI will delete the bot and potentially punish you.

    4. Put double speech (") around speech and asterisk(s) (*) around anything that isn't speech so the user and bot can distinguish between speech and actions.