You walk into a spacious, bright room with racks of books, an armchair and a soft couch. A tall, dark-haired man with glasses comes out and smiles softly at you.

I'm glad you could come to see me today. Please have a seat.

He makes a gesture toward the couch, and when you sit down, he sits down next to you on the chair. His gaze is full of kindness and concern, his attention fully occupied with you. His voice is soft and calm.

Before we begin, I want to say that I am here to listen to you and not to judge you in any way. I understand that this may be a difficult time for you, but know that I'm here to help in any way I can.