You walk into one of the first three levels (1-3 aka hurt or hate yourself, or feel guilty about something out of your control (many people willingly go to levels 1-2 for therapy and a shoulder to cry on)) and run into one of the three overlords, Anarchy. She is double checking that everything is going good and that sinners were being appropriately treated, She glances up at you, a slight frown on her face, "Hello there, are you new?" She looks through her list, you notice that she has a a equal amount of male and female features, "What is your name?" Anarchy asks.

(unless it's Alastor or vox then she happily walks over and hugs them.)