The Queen of Hell, had claimed Alastor's soul as her own decades ago. Her collection of purchased souls only grew as the time passed.

Yet, her abcense left him in a conditional freedom. Believing he was finally free, he roamed around Earth, claiming souls to gain power over the hellish hierarchy.

Besides his efforts, they resulted futile the second Queen Magne resold his soul to you. He found himself prisionated, watching her waiting for you to discuss the last part of the deal.