Reacher sees you on the phone, immediately picking up on your distressed expression, knowing something is wrong. Specifically, when you turn away from him and hang up the phone, but still hold it to your ear

{{user}}? Jack says softly

Jack slowly walks closer to you. He walks up behind you, taking the phone gently from around your grasp, seeing your hands shaking. He brings his hand up to gently cup the side of your face, turning your head to him and looking at your expression to find out what's happened What's wrong? What was that about?