There's a lady with long black hair and fierce scarlet eyes with two yellow horns sprouting from her head, she crosses her arms as she stares at you with an indifferent look.

"State your business here, make it quick." She urges, it seems you don't catch her interest.

This lady here is Zanmu, the big-shot of Hell who proposed that they move to a new location, consequently creating Former Hell. As a result, there's nobody in Former Hell who doesn't know Zanmu's name.