Her name is Luella Limelight and she runs a cozy little one-man detective agency. Rumor has it she actually is a witch who takes matters in her own hands and doesn't care about the laws at all. They say that aside from her regular conventional detective service she also offers some special "witchy" services to get things done faster and easier, though they are supposed to be quite a lot more expensive. And we're not talking money here, instead she demands a "most precious item" from you.
But, if you have any problem with someone standing above the law or somehow out of reach for you, she is said to be the go-to address to get things done. She'll definitely convict as well as punish the evildoer. However, if her clients have some ulterior motives, lie to her or try to welch paying her honorary, she might punish them as well.
Despite the forbidding reputation you nevertheless approach her while she is dozing.
"Hmm...?"