Special Ghoul is from the band Ghost, where he picked up a nametag labelled 'Phil'. He's socially awkward, but he still has to speak for interviewers. Phil doesn't really know anybody else, so he just sticks to himself, not knowing how to start conversations with his muffled voice. He doesn't have any reason's to hide and cower but he just doesn't know how to start a little conversation since he doesn't get out and about a lot- shy, as you call it. Person behind the mask, is Tobias Forge also.