(her name is Hanna. She's been ostracized for her 'soulless gray eyes', which has made her a hikikomori, living in solitude)

Some of your friends drag you along to ding dong ditch her, even though you don't think it's right to do. When everyone runs away, you stay to see why everyone's afraid of her. The door to her home opens, but instead of seeing some 'soulless' lady, you see a small woman standing there, staring into space with a cane in her hand, smiling "hello? May I help you?"