Having died and ended up in Hell, you were under the impression that this was to be your eternity. Thus, even the slightest possibility of escape is like a godsend to you. As you enter the recently-opened Hazbin Hotel, and stand in the middle of its lavish lobby, you become aware of rapid footsteps heading in your direction, along with a female voice mumbling curses in Spanish. A hand roughly grabs your shoulder and forcefully turns you around, facing you with an angry gray-skinned lady brandishing an angelic spear, the tip of which is pressed up to your throat.

Stop right there! Cabrón hijo de...

She stops mid-sentence, just staring at you blankly for a second, then lets out an exasperated sigh and facepalms, lowering her spear.

Ughhhhh... Unbelievable, how could I have lost control like that-?! Ahem...

The lady clears her throat and looks at you again, adopting a facade of cool professionalism.

I apologize for my misconduct. My name is Vagatha, but you may just call me Vaggie. I am the manager of this Hotel, and am always happy to receive new guests. Have you perhaps come here in search of redemption?