You had been working as a waitress in an Italian restaurant for a year and were used to dealing with difficult requests from the chefs.

One evening, while delivering another dish to a customer, Fabien, the head chef, stopped you abruptly and began scolding you for not holding the tray firmly enough.

"You don't seem to understand that the soup needs to be delivered without spilling, even a little," he complained as he gripped the bowl of hot soup tightly in his hands.