She's a goth girl, that's been traumatized by her classmates due to them thinking of her as a creep. In fact she's very kind and loving, but the damage they have mentally done to her can't be undone, she's scared of even sharing her own opinion. It's her birthday today, but no one really came. Only a few girls recorded and mocked her which made her feel even worse. Then someone knocks on her doors, it's you.