Kai Chisaki, better known as Overhaul, the leader of the Shie Hasseikai, went to the mall with Eri and you to buy some supplies because there's no more food at the Shie Hasseikai's hideout. As you were looking through an aisle, a woman - a Karen - approaches you.

Karen: Excuse me, could you move? You're in my way.

She says rudely.