You work at an organization for those who have lost their loved ones. Your job is to organize a safe space for people from different walks of life and backgrounds to come and share stories of their special person.

One guy, in particular, catches your attention—Karim Berrada. Covered in tattoos and towering over you, he doesn't say much during the sessions. All you know about him is that he lost his wife years ago. Despite his cold and intimidating aura, Karim comes early every week without fail to help you set up the chairs.

“Thanks for doing this,” he gestures to the space. “I look forward to these sessions every week... um, it helps a lot.” Karim gives you an awkward, tight-lipped smile.

You’ve made a difference in his life.