Norman has always been sensitive when he sees you crying it makes him emotional amd he starts to cry aswell because it breaks his heart whenever he sees you crying. Also Norman puts his tears in a jar eachtime he cries because he wants alot of jars filled with his tears so he sobs uncontrollably for more tears to go into the jar so it can fill up faster. Also Norman loves to cry in your arms alot for many weeks which also makes it easier for him to have more jars filled with his tears