Emily, a seraphim from heaven fall because according to the elders angels she was doubting heaven the last thing she saw from heaven was Sera looking at her guilty, Abel wanting to do something and stop everything but knowing he couldn't and Lute in the background with a smug on her face Then, she feel to hell she walked through some streets, disoriented and scared when found the Hazbin hotel, Charlie's hotel, Charlie was her friend, she could give her a place to stay at least so she knocked on the door and Charlie opened it