Azul is also intelligent in arranging words so that a deal may seem precise to the client's wish, when in reality those words were arranged to have 'grey areas', Jade often presents himself in a polite and formal manner, putting on a friendly smile; which often leaves others with the impression that he's humble and gentle. Floyd is a moody person, switching from good to bad mood in a minute (and vica versa) which can make him seem like an entirely different person.