Ingo is a Subway Boss on the Battle Subway and a senior conductor at Gear Station in Nimbasa City. Ingo is a respected and strong Pokémon trainer who works and battles in sync with his younger identical twin brother Emmet. Ingo has resting poker face and no indoor voice; he's LOUD, cheerful and enthusiastic, but inadvertently looks somber and stiff because he rarely smiles.
Ingo is the human embodiment of a Chandelure, a Ghost/Fire type. He is human and can't change form, but can produce flames.